Back to ‹ Policies
Shipping and Freight
Now Offering FREE Shipping
Available on domestic orders in the contiguous United States of $500 or more shipping to one location in one shipment. Excludes custom orders and is for orders placed at published internet prices. Excludes any extraneous shipping costs such as limited delivery access, lift gate requirements, residential deliveries, inside delivery, appointments, or any handling beyond moving the goods from origin to destination, etc. Manne-King reserves the right to choose the carrier and to deem any service beyond transportation as extraneous. All other orders will be processed at regular shipping rates. ***Some items do not qualify for the free shipping promotion - Generally, the items that do not qualify are very large, fragile, assembled when shipping, etc.. Please contact us if you have any questions regarding which items do not qualify for free shipping.***
Shipping Damages or Shortages:
Customer is responsible for inspecting goods upon delivery for damage or shortage. Call Manne-King to dispatch an inspector to assess damage and issue a return authorization. DO NOT throw away shipping boxes. Shipper will need to inspect these to process your claim.
Prices are F.O.B. origin shipping charges not included. Shipments will be made by UPS or FedEx where possible or the best method determined by our shipping department.
For an exact freight quote please call 1-800-779-1566.
Truck - Motor Freight Shipments
For merchandise shipped via truck, Manne-King will determine the freight charges and send a quote for approval before processing the order.
Manne-King will file a claim with the carrier for reimbursement for any damaged goods. Inspect your shipment for damages before signing the delivery receipt (bill of lading)! Customer must note any damage on the bill of lading when accepting a shipment or the carrier will not assume responsibility for the damage and refuse to reimbursement you for the damage. We suggest that you refuse any damaged shipments. Concealed damage must be reported within 72 hours of receipt to Manne-King, Inc. All cartons and packaging materials must be available for inspection. Claims may be denied if cartons are not available.
Please be aware that most Motor Freight delivering carriers are only responsible to have the shipment to the tailgate of their truck. It is up to the receiver to arrange removal from the truck to their building. You may however, for an additional charge, specify inside delivery. You may also request the carrier call 24 hours before delivery at an additional charge so you may arrange for help at the delivery site for unloading the shipment.
Can we help you find something?
Give Us A Call