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Frequrently Asked Questions


 
Frequently Asked Questions
There are two ways to find what you are looking for. One is to use the search a the top of the site. Use a product SKU/item number or keyword to find multiple products. The second way is to browse the category tree in the left side menu. If you need help finding an item, contact us. You can also call us at 1-800-779-1566.
There are several ways we accept payment. We accept all major credit cards including American Express, Master Card, Visa and Discover.
The proper credit references can be submitted and, upon verification, approval to purchase and a credit limit will be assigned.
We will accept a check for some C.O.D. shipments.
Next to each product is the Item Number. Click on this and a full description, pricing and "Add to Cart" option is shown.
At any time please call 1-800-779-1566 to speak to a store fixture professional.
We are happy to process your order via fax. Our fax number is 303-399-8617.
We ship primarily with UPS or Fed Ex. Some items can be shipped best with an LTL Carrier. We will evaluate all methods to determine the lowest, most efficient method.
We will ship with any means requested including billing to your shipping account.
The order should ship within 1-3 days if all product is in stock. If products need to be back-ordered, we will contact you for instructions.
We can provide a tracking number at your request.
Our professionals will attempt to ensure that the mannequins are suitable for your needs when ordered. If the product has been shipped as ordered, there may be a 25% restocking fee.
We will request that you maintain the original packaging so that a claim can be filed. We will send an immediate replacement and issue a credit when the claim is finalized (usually 2-3 Wks).
In the case of damage or mis-shipment, we will issue a Call Tag for return. In some cases we will request that the customer return the item before credit is issued.

Mannequins & Displays


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800-779-1566